A Much-Needed Alignment for Dealers and OEMs
The best way to counter long-term changes in consumer behavior is by embracing change through innovation.
The best way to counter long-term changes in consumer behavior is by embracing change through innovation.
OEM reps are people too. Heard lists three ways to build a healthy, fulfilling relationship with your factory.
General Motors plans to roll out its Shop-Click-Drive program to all of its dealers by the end of the year. The voluntary program allows dealership customers to complete the entire car-shopping process online.
The editor bites on a pitch for an article about the future of auto retailing, a topic he's steered clear of given the emotions it tends to stir.
The industry continues to emerge from the Great Recession, but dealer-protection bills approved in New Hampshire and Colorado prove that not everything is getting back to normal.
Facing OEM-mandated facility upgrades, Hoffman Audi took the opportunity to give its service drive a makeover that is winning praise from customers.
Ali Amirrezvani uses the magazine's 100th issue to reflect on the last decade of digital marketing in the automotive retail arena.
Author George Nenni looks at a recent major change in the world of Internet domain names.
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